Rayacuse New Community Member

[Rayacuse]

Why won’t PayPal tell me why I’m banded from using my account anymore. I’m a 20 year plus member and in my 70s. What could I have done so horrible. I’ve been a long time supporter of PayPal and used it for many purchases and default payments. I even sent my daughter $5000 for a down payment on her wedding gown. PayPal was my pal, if I did something wrong I would like to know about it! And I’m very surprised there is no second chances and ability to lead from a mistake. I’m also concerned PayPal misinterpreted something I did and never gave me an opportunity to explain. PayPal was always on my side and incredibly helpful in all circumstances. Customer service was always the best! They even called me when I sent my daughter the $5000 for her dress.

[kernowlass]

@Rayacuse 

PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns ....in other words they do not give you an exact reason, they just direct you to the user agreement or acceptable use policy. I guess having a reason wouldn't make any difference if they have permanently banned you.