Question Regarding a Refund

togQs4u
New Community Member

I filed a dispute and was refunded for items I never received from a seller.  I was NOT refunded the shipping fees, which was $21.22.  Since I never received the items, why was I not refunded the shipping costs I paid for.  

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@togQs4u 

 

Did you escalate the dispute to a claim?


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