Quality of goods

SadMasAde
Contributor
Contributor
I have purchased what looked like Jumpers at an expensive rate, to receive printed cheap items. I want to send them back as they are s cheap and nasty. How do I do this?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@SadMasAde 

 

You can try and sort it with the merchant first and see if you can return for a refund.

If not you can follow the dispute process first BUT you may lose as the items have to be 'significantly' other than as described for you to win and then you would have to return at your own expense.

https://www.paypal.com/uk/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160

 


Advice is voluntary.
Kudos / Solution appreciated.
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