Problems in entering my phone number via log in

suzu627
Contributor
Contributor

Hi. My phone number doesn't work, thus I can't log in and ask the help center.

 

My phone number shows 'invalid' for some different apps or website accounts.

Paypal is one of them and I'm having an issue.

 

I want to contact the help center directly, but I need to log in to do that.

Can anyone give me some advice what I can do now?

 

Thank you

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@suzu627 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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