Problem withdraw money from limited paypal after 180 days

brnpe63
New Community Member

Dear PayPal customer support,
After a 180 day hold on my account I was informed I am eligible to withdraw my funds . Unfortunately after that time passed I need to add a new credit card to do so. But adding a new card to withdraw my funds ends up with the message "There is a problem with your account. Please go to the resolution center so we can help you resolve this quickly." I am kindly asking to help me out in this case to get a new card or bank linked.

Reference ID: PP-L-395475932451

Thank you

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@brnpe63 

 

You can't withdraw to a credit card in the U.S only a debit card.

Try adding and confirming a debit card.

If that doesn't work you would need to contact customer services.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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