Please help, account is permanently limited without telling me on the reason why

EggyEgg
Contributor
Contributor

So I was notified by Paypal that I am permanently banned from using Paypal services for breaking "Acceptable Use Policy"(Account Limitations: "your account has been permanently limited"), Question is, what did I break? I tried contacting them for over a weeks now and have gotten no answers. I have not violated any laws, sold or bought illegal or counterfeit goods, no threating or harassing acts, provided no false or inaccurate info, did not have a negative balance, no use of bots or proxy, etc. 
Is there any way to at least get a answer to this? (Already contacted customer support through phone and none of them know why or of how to find out)

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@EggyEgg 

 

Did you read the acceptable use policy to check?

https://www.paypal.com/us/webapps/mpp/ua/acceptableuse-full

 


Advice is voluntary.
Kudos / Solution appreciated.
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EggyEgg
Contributor
Contributor
Yes I have. Still don't know how I was banned since I didn't break any of the stuff in the acceptable use policy
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Mnorris69
Contributor
Contributor
Did they atleast give u the funds remaining in your balance? I was permanently limited yesterday and I haven’t done any wrong doings either…
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EggyEgg
Contributor
Contributor
Nope. Still to help from Paypal about this -_-". Would be nice if they at the very least say what the "issue" is for my account. Very very annoying for being suspended without due cause.
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