Hello. I hope someone can help. I tried the message center but got no response. Calling the paypal phone number is also a dead end - one time password does not work and the AI can't even find the account associated to the phone number i give.
Anyway to give you information about my problem:
I withrdrew money from my stock trading account eToro worth 3,495 USD to my main PayPal account. This is for my daughter's school tuition which is due on April. But I had issues withdrawing it from there, so instead I transfered the money to my second PayPal account which I just converted to a business account last month. And since that account was a newly created business account, the money was put on hold because I haven't completed/submitted professional business license. So I panicked and contacted customer support. The agent was helpful and assured me that they will do their best to lift the temporary hold and release the money. But this morning I received an email saying that the account has been permanently limited and that the money will be available only after 180 days - that's 6 months! I need the money before April.
Also note that my business is not even setup yet. I'm just in the process of setting up a website and doing a business registration.
I hope someone can point me to the right direction or to the right person within PayPal.
