Permanent access

[AuliaTyas]

Why I got permanent access ? I never do an phising , and how to recover my account ?

[kernowlass]

@AuliaTyas 

You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.

They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--help378

[AuliaTyas]

But why this happen ? I never do something against rules of PayPal and never do phising to scam people 

[kernowlass]

@AuliaTyas 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not living in the country where you opened your Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.
9. Too many disputes/claims.
10. Violating their acceptable use policy.

[AuliaTyas]

On my account which is permanently restricted by PayPal, I use my main email, if I want to create a new PayPal account with the same email, is that possible?

[kernowlass]

@AuliaTyas 

Its not just the account that was permanently limited it is you as well.

Once you have a permanent ban you are not allowed to use paypal at all.

You can't open another account, if you do that one would be banned as well.

[AuliaTyas]

Thats mean I can't use PayPal forever ? Even though I closed my PayPal account, and make new account but with the same identity and same main email ?