Paypal limitations

Anthony272
Contributor
Contributor
After near 10+yrs of using PP they've for no reason at all have decided to permanently limit my account,actually stating "i can't use PayPal" Without any explanation. I've called them in numerous occasions and their customer service also have no idea as to why I've been banned, Their customer service is the absolute worst that I've ever experienced. Also...I received an email on last week asking if I want to higher my PayPal credit limit too. Unbelievable how this organisation is conducting itself of late. Can anyone here explain as to why these monkeys have done this ??.
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Anthony272 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not living in the country where you opened your Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.
9. Too many disputes/claims.
10. Violating their acceptable use policy as per link.
https://www.paypal.com/us/legalhub/acceptableuse-full?locale.x=en_US

Normally you can't appeal a permanent limitation however if its none of the above reasons then you could try and contact customer services to appeal?



Advice is voluntary.
Kudos / Solution appreciated.
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Anthony272
Contributor
Contributor
Thanks for the reply. FYI....I only use PP to shop on line. My Internet is secure. I only have 1 PP account. I don't sell anything at using my PP account. I'm decades older than 18yrs Basically what I'm saying is I haven't changed any details at all apart from my new home address,which I did so with my bank and immediately input the new details onto my PP account for use with my payments ie Debit Card. I've emailed PP with this action and I receive an automated response Basically stating the usual reason of the ban. I owe a little bit of money in my PP credit account....once that is settled I intend to close PP and never to return. Their loss not mine 👍
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