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Paypal has added limitation on my account to add my personal and business details. I added everything and upon adding business info (phone # of my business), it gives me
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I use windows 7 + chrome and this problem occur.
I saw a post in reddit that said the problem may due to the old or broken OS. Then I try it on another computer that installed windows 10 + chrome. The problem still here.
Finally, I use edge + windows 10 to do the verification and it is working, which the edge have zero extension.
I doubted the the problem will occur when we use the old OS (win7 or something older) or using a browser that is full of extension.
Hope this will solve your problem as well.