Paypal dispute, seller offering return for refund but shipping address is not real what do I do?

thehashmash
Member
Member

I disputed a case where a seller incorrectly sent me an item, upon them seeing the dispute they offered a refund but I need to send the item to an address that doesn't even exist! What should I do? I can't deny the refund offer and sending to the address will yeild nothing, but if I don't respond then the case will just be canceled. Please help

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@thehashmash 

 

Have you escalated the dispute to a claim?

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.