Paypal asks me to verify the card which no longer exists

opkyrtsis
New Community Member

My account is limited due to a dispute which led to debit card cancellation. Paypal asks me to verify the card which no longer exists. Besides, I want to cancel the dispute because I recognized the transaction finally. Thank you.

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello @opkyrtsis,

 

Welcome to the PayPal community and thank you for your post. 

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

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