Paypal account wrongfully permanently blocked

jairo2004_31
Member
Member

Regards, Hello recently my account has been permanently closed without any information given, To my knowledge I have not broken the terms of services and I wish to know the reason why my paypal has been blocked. And I would like to dispute this like I said I have done nothing wrong and I would like to solve this. Im an 18 year old student and I connected my bank, ID etc, I had €400 in my account which is a lot of money for me. I hope there is a way I can solve this and maybe send information regards this incase needed. There is a funny thing that someone disputed a transaction yesterday and my paypal got immediatly blocked after? This qas a fraudulent person and my paypal doesnt deserve to be blocked, I can even refund but this is not right! I cant do anything and I dont even know why my paypal is locked. Please I didnt do anything wrong Referentie-id: PP-L-389460445245 Mvg, Jairo [removed]

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jairo2004_31 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.
9. Violating their acceptable use policy as per link.

https://www.paypal.com/us/legalhub/acceptableuse-full?locale.x=en_US

If none of those then...

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.
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