Payment accepted with paypal

Lcook2
New Community Member

We bought some tools and used our bank card, we got a receipt back from paypal for the transaction. We have been trying to contact them to find out why we have not received the tools but the emails keep coming back.they accepted the payment with paypal so can we get a refund if this is a scam? What can we do?

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Lcook2 

 

Go to Resolution Center to open an Item Not Received dispute:

How do I open a dispute with a seller?


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.