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PayPal still won’t let me withdraw my funds after the 180 days. What do I do?

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Kyia-Brown345
Contributor
Posted on
Last December my account was limited, I was told to wait 180 days to receive my funds. It has been well past 180 days and now PayPal is telling me they are permanently closing my account. But what about my money that is still there and I can’t withdraw? Do they get to keep my money?
1 REPLY 1

PayPal still won’t let me withdraw my funds after the 180 days. What do I do?

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kernowlass
Esteemed Advisor

@Kyia-Brown345 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.

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