PayPal refusing to pay

[Brummyste]

I ordered something it was never delivered even tho it said it was I have proof that they said they lost there parcel and now PayPal refusing to pay

[kernowlass]

@Brummyste 

Did you open a paypal dispute?

Which dispute did you open?

Did you escalate to a claim?

Or did the dispute auto close?

Did the seller provide paypal with a tracking number?

Does tracking show the item as delivered? 

[Brummyste]

I’ve provided them with evidence that Hermes has lost my parcel, and still nothing getting anywhere

[kernowlass]

@Brummyste 

If you are not going to answer the questions that I asked then sorry can't advise.

Good luck though.