cancel
Showing results for 
Search instead for 
Did you mean: 

PayPal "can't verify its me" and i can't do anything about it.

Options
icy3253
Contributor
Posted on

Yesterday i got logged out of my paypal account and when i tried to log in again it said that they noticed unusual activity on my account and that they limited it. It said that they cant verify its  me and in order to get the account back again i have to call them or contact them.

I called them and they said that they cant do anything about it and then i tried contacting them but the bot said that no agents are on at this time (been trying for hours). 

Can anyone help me?

3 REPLIES 3

PayPal "can't verify its me" and i can't do anything about it.

Options
kernowlass
Esteemed Advisor

@icy3253 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

PayPal "can't verify its me" and i can't do anything about it.

Options
icy3253
Contributor

Read what i said, i already called them and they said they cant help me.

PayPal "can't verify its me" and i can't do anything about it.

Options
kernowlass
Esteemed Advisor

@icy3253 

 

That's your answer then. 

Nothing we can do but help you log in or contact customer services is there.  


Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.