PayPal never emailed me back after asking for my information and documents.

[jrdegamo]

PayPal asked for my information after I received my first payment (which is on hold for 21 days). I submitted all the required documents and proofs and they said they will reply within 3 business days, but it's almost 3 weeks now and there still no reply by PayPal.

[kernowlass]

@jrdegamo 

Contact them for an update?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[jrdegamo]

I tried some of these, will try to contact them in facebook and will have another round for all of the mention above. Thanks!