PayPal limited my account without giving me a reason, and took my money

dpivk
Member
Member

PayPal limited my account more than 200days ago. They didnt write me any reason for that. There was message:

 

Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.

 

I waited that 180days, and after that they just took/steal my 5k from my account. I didnt get any instructions about transferring money. Is it possible that they just steal 5k without reason? I payed for provided services from my own money to keep my service provider!!

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4 REPLIES 4

Younes41
Contributor
Contributor
Hi, my PayPal account is blocked for no reason can't withdraw or receive payment or anything now and just was going receive payment from e-commerce website and non received it because PayPal blocked my PayPal account. My account was old account not new, and just normal activity and get banned for no reason. I try to contact them by email the not reply. What is this service is just going worse and bad. I'm telling all people use PayPal for business just stop using it
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Isabelle2b1
Contributor
Contributor
Il faut créer une page Facebook, se regrouper et saisir la justice, ainsi que.l'Autorité de contrôle prudentiel et de résolution (ACPR), le gendarme des banques.. nous sommes plusieurs à subir ca
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Younes41
Contributor
Contributor

YES YOU RIGHT WE HAVE TO @Isabelle2b1  contact me on my email and let talk about that

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dpivk 

 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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