PayPal got my account frozen and is over a year now can you help me

GaryJCasper
Contributor
Contributor

Please is over a year now have been sending messages to Paypal customer service about my money that got frozen is over a year now you only told me to wait for just 3 month to mail me a check going to 2 years now I never get my money or a check from you please how can you help me get my money back I don't want to regret using PayPal

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kernowlass
Esteemed Advisor
Esteemed Advisor

@GaryJCasper 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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Kudos / Solution appreciated.

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4 REPLIES 4
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@GaryJCasper 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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GaryJCasper
Contributor
Contributor
I really need my account back if there is any help
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GaryJCasper
Contributor
Contributor
I still can't get any help base on my request I send messages to costumer care still can't get any thing I regret using PayPal
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PayPal_Joy
Moderator
Moderator

Hi @GaryJCasper,

 

For this situation, I suggest contacting us to provide additional details. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

 

I hope this helps!


Joy
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