PayPal denied my case, asks for cancellation document but the ticket provider refuses to provide one

muamen
Contributor
Contributor

I purchased two air plane tickets with Qatar airways from third-party called (flight network) and cancelled around 5 days before departure by calling Qatar customer service, and also flight network costumer service over the phone refused to send me email cancellation confirmation, I made PayPal disputes but my case was denied 2 times due to no proof of cancellation confirmation even though the ticket agency refused to provide me one, I wrote and provided so much proof and yet PayPal isn't accepting my case and proofs, so it turned out for me that disputing a chargeback and providing enough evidence results in nothing. The money is still taken from the account and I'm stuck in a circle, what else can I do?paypall2 (2)_LI.jpg234_LI.jpg

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