Paid £40.78 to Dedebell trade.co on 25th August and never received the items

[sheilatracey]

Would like a refund

[PayPal_RebeccaN]

Hi @sheilatracey, 

Thank you for posting in the PayPal Community. 

I am sorry you did not receive your order. 

You may be able to open up a case for 'Item Not Received ', you have 180 days to open a case on a protected PayPal payment.

For steps on how to go about this, see: https://www.paypal.com/uk/smarthelp/article/faq1344

You can’t open a dispute for payments sent as “Family and Friends.” You can send a personal payment to reimburse a friend for dinner or to collect money for a gift etc. The Purchase Protection program doesn’t apply to personal payments.
 

I hope this helps, have a lovely day! 

-Rebecca.