Ordered via guest

Carly101x
Contributor
Contributor
Hello I ordered shoes on a guest PayPal check out but I realised after the website was a scam I’ve rang my credit card company but is there a way to get PayPal to cancel the order I have a PayPal email with transaction id’s on it e.g so how will I complain and try to cancel that payment? Thank you
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Carly101x 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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