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Carly101x
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Posted on
Aug-06-2021
11:37 AM
Hello I ordered shoes on a guest PayPal check out but I realised after the website was a scam I’ve rang my credit card company but is there a way to get PayPal to cancel the order I have a PayPal email with transaction id’s on it e.g so how will I complain and try to cancel that payment? Thank you
1 REPLY 1
kernowlass
Esteemed Advisor
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Aug-10-2021
11:12 AM
You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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