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Omnyex Ecommerce DMCC

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Davidmoise
Contributor
Posted on

my to i have been charged 39.99£ and i dont know why pls help

on the 16-02-2020 what hell is going on paypal only close the case this is not right

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Omnyex Ecommerce DMCC

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sharpiemarker
Esteemed Advisor

@Davidmoise 

 

It's an authorized payment from billing agreement to pay so you or someone may have signed up for some kind of trial of some online service or bought a digital product such as game keys and forgot to cancel. Cross reference the date of transaction with your email receipts and search for anything £39.99 to find out what it is. And then contact the merchant to cancel and request a refund. No guarantees though if the seller refuses and you forgot about it, its on you unless buying game keys is not your thing.

 

Please contact customer service to have them review the case again if you didn't make the transaction:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

Facebook (UK): https://www.facebook.com/PayPalUK

Twitter (UK): @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

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Omnyex Ecommerce DMCC

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sharpiemarker
Esteemed Advisor

@Davidmoise 

 

It's an authorized payment from billing agreement to pay so you or someone may have signed up for some kind of trial of some online service or bought a digital product such as game keys and forgot to cancel. Cross reference the date of transaction with your email receipts and search for anything £39.99 to find out what it is. And then contact the merchant to cancel and request a refund. No guarantees though if the seller refuses and you forgot about it, its on you unless buying game keys is not your thing.

 

Please contact customer service to have them review the case again if you didn't make the transaction:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

Facebook (UK): https://www.facebook.com/PayPalUK

Twitter (UK): @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

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Omnyex Ecommerce DMCC

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Corlett7
New Community Member
I had this payment too. Its from the Web company cdkeys. Used to buy video games online

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