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Good morning! Just this morning that I believe is definitely fraudulent. Please assist me with canceling this purchase and giving me a refund. Info is below: Your purchase details Your Transaction ID: 0PT68530UP7473700 Merchant Transaction ID: 26B61864267526646 Purchase Date: November 23, 2021 Payment to: M.S. Garment Payment from: Tricia <removed> Invoice ID: c23035476705452.1 Shipping Address Tricia <removed> <removed>, United States Quantity: 1 Item: Moxidress Crewneck Side Split Sequin Glitter Sweater - White / L
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Hello @Tspada,
Welcome to the community forum!
You may not be able to cancel the payment after it is initiated. If you do not receive the order within the delivery timeframe provided by the seller, you can initiate a dispute. In a dispute, you can exchange messages with the seller in your Resolution Center to try to solve the problem. If you’re unable to settle the dispute, you can escalate it to a claim. By escalating it to a claim, you’re asking PayPal to investigate and decide the outcome. A dispute will automatically close after 20 days unless it’s been escalated.
Thanks,
Jithendra
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Hello @Tspada,
Welcome to the community forum!
You may not be able to cancel the payment after it is initiated. If you do not receive the order within the delivery timeframe provided by the seller, you can initiate a dispute. In a dispute, you can exchange messages with the seller in your Resolution Center to try to solve the problem. If you’re unable to settle the dispute, you can escalate it to a claim. By escalating it to a claim, you’re asking PayPal to investigate and decide the outcome. A dispute will automatically close after 20 days unless it’s been escalated.
Thanks,
Jithendra
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I just ordered items from lyndidress.com and the paypal customer name charged was MS Garment. I'm curious if you ever rec'd your dress from MS Garment. I have not rec'd my items yet and think I've been scammed. Any input would be helpful.
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