Notifications

usa_lar
Contributor
Contributor

I get these notifications to add money but no amount or who is requesting it, makes me very suspicious and why the lack of information?

Login to Me Too
1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @usa_lar

Thanks for visiting the PayPal Community, and congrats on your first post! 

I'm sorry to hear about the suspicious notification you received asking you to add money to your account. If you receive an email, please refer to this Help Center article to learn how to spot and report phishing emails. If you find that the email was sent from PayPal, it sounds like you may have a negative balance. You can learn more about negative balances and how to resolve them here. If it was caused by a denied payment or an open dispute, you would have received an email notifying you when it happened. You may also be able to find more information by creating an Activity Download

I hope this information helps! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.