No Response to Fraud Complaint

NMC8
Member
Member

Paypal are not responding to formal complaints at all.  The webpage states a response or a timeframe extension notification within 15 days.  What options are available if Paypal continue this behaviour?

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2 REPLIES 2

thatguy1111
New Community Member

Me too!  They dont respond to CS calls at all and just leave you on hold.  Close your account and find an honest, competent alternative.  Maybe contact the government over wire fraud.  Ppl need to sue PP.  Maybe sue them in small claims court.

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PayPal_JonK
Moderator
Moderator

Hello @NMC8 and @thatguy1111

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some unresolved issues with PayPal recently. I can understand how that can be quite frustrating. Have you tried reaching out to our Customer Support teams via Facebook PM or Twitter DM yet? Our support through those channels should be capable to answer your questions and get you pointed in the right direction. 

 

Good luck!

 

 - Jon K


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