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New account limited and accused of being a fraud. No support email

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hokagerohit
New Community Member
Posted on

I recently opened my account and it says i have created with stolen or fraudulent information, which i believe is false. I cant even a find customer support to talk to and resolution center is of no use please help me. My reference id is: PP-L-314541044834. I should at least know what is the problem?

1 REPLY 1

New account limited and accused of being a fraud. No support email

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Mujahid7
PayPal Employee

Hi @hokagerohit 

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some restrictions on your account functionality. Have you checked the Resolution Center for any steps that need to be completed? If you find any there, here's a Help Center to guide you through Resolving a Limitation. If you're still running into issues after that, please feel free reach out to our Customer Support teams by clicking 'Contact' at the bottom of any PayPal page.

 

I hope that helps!

 

- Mujahid

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