Need Access control help
sinthiyanusrata
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Posted on
Oct-15-2021
11:50 AM
Unfortunately I'm uploading my wrong file PayPal address proof documents. How can I solve this issue. And how can I send them original documents again. This is very important for me as soon as possible. Thank you
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PayPal_JonK
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Oct-18-2021
06:16 PM
Hello @sinthiyanusrata,
Welcome to the PayPal Community! I'm sorry to hear you're running into issues uploading a proof of address to resolve an issue. If the option to upload a document is no longer available in your Resolution Center, I'd recommend reaching out to our Customer Support teams for assistance. You can reach Customer Support by clicking Contact at the bottom of the PayPal website.
Best Wishes,
- Jon K
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