My.com B.V. Stealing money from me, help please!

[Samgitau]

I need help, A transaction made on my card thorough Paypal, its automated to send money to My.com B.V., I don't have an idea what this is. Kindly help and refund this money back. Kind regards, Samuel Waithira

[kernowlass]

@Samgitau 

Do a google search on the company, looks like a gaming site?

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Samgitau]

I don't bet and haven't subscribed. In my country if you need this service we use mobile money

[kernowlass]

@Samgitau 

If you paid as a guest buyer via a card then contact your card issuer to chargeback?

If you paid using your paypal account by logging in then mark the transaction as unauthorised if that is what it was.