My account was limited

[Bichael]

My account was limited by PayPal. That seems to be the way they describe inactivated. I can no longer use PayPal services. I've tried to find out what PayPal believes I did that broke their rules. In the many emails that I've gotten from them, one made a mention of selling a service or product that violated their terms of service. I cannot think of anything that I might have sold that would fall in that category. But PayPal refuses to give me any specifics regarding why I have been banned. Does anyone know how to get more information so that I can appeal what I believe to be a mistake on PayPal?

[kernowlass]

@Bichael 

PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns.....in other words they do not give you an exact reason, they just direct you to the user agreement or acceptable use policy. I guess having a reason wouldn't make any difference if they have permanently banned you.

You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.

They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378