My account limited since Feb 7, already send document since 10 Feb, but still no update

[KaitoKaze]

My account has been limited since feb7, I have sent document from 10 feb, they said the wait time is 5 day for reviewing, but as now on 21 feb, there still no update, and I been trying to contact costumer service, but the automatic service said there is no agent available, anybody have similar experience?

[Philkp63]

Have you tried contacting PayPal through the message center?

[KaitoKaze]

already done that too since yesterday, and no costumer support agents are available it said, so I can't use paypal since 7 feb, my acount already 5 years+ old, not really a new account

[Jamesssssmeow]

same issue but they emailed me to confirm my identity but when i click its just go in my Paypal and show my account is limited