My account has been limited, what can I do if I can't verify my address?

annylis
New Community Member

Hello I am scared to lose my funds. I sent a paper to proof my address but I've been travelling and dont have any other with my address on it, they don't let me send my money or do any thing. what should I do? Thank you

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @annylis,

 

Welcome to the PayPal community and thank you for your post.

 

I am sorry to know that your account is limited. The best way to resolve this issue is by contacting our customer service so that one of our advisors can assist you further. Please reach out to our customer service by clicking contact at the bottom of the PayPal website to see the available options for help.

 

I hope this helps.
Ayesha


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