My account has been Limited permanently

[Dorcas086]

Kindly let me know why my account has been limited. I didn't do anything wrong.

[kernowlass]

@Dorcas086 

You can rarely appeal a permanent ban but if you want to try then contact customer services.

However they will not give you a reason, just that you broke the user agreement OR acceptable use policy in some way.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

[RichC4]

I wonder if it’s legal to not tell someone why they have been limited permanently. I know I did nothing wrong. It’s like being found guilty of a crime without being able to defend yourself. That’s not America. 

[kernowlass]

@RichC4 

For a start the original poster is in Kenya and not the U.S.

Secondly yep its legal as its in their 'legally agreed user agreement' for every country in which they operate.

https://www.paypal.com/us/legalhub/useragreement-full?locale.x=en_US#restricted-activities