My account balance is removed

[Ty53]

My account was disabled by Paypal and they said i can withdraw my amount after 180 days....now they have removed my account balance and sent it to their account...the reason written was that PayPal's damages caused by Acceptable Use Policy violation.....now anyone knows whats the solution for that and how can i withdraw that amount

[kernowlass]

@Ty53 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

[Ty53]

Is there any solution that I can get this payment back?

[Ty53]

180 days have passed but still I haven't got any mail from them for withdrawal

[kernowlass]

@Ty53 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.