My Account is limited. I have the info provided, except for one.

rmjuarez12
Contributor
Contributor

So, I received an email mentioning that they need some information about me. During this process, my account is limited and I cannot do much with the account. I want to resolve this issue as soon as possible, however, out of all the info they are asking, I cannot provide a credit card statement, as I don't have a credit card. What can I do?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@rmjuarez12 

 

Do you have any card linked to your paypal account? If so then send that statement?


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rmjuarez12
Contributor
Contributor

Hmmm ok, Ill try and see. The debit card I have in there is from the same bank I am sending a statement for, so I guess I will have to send the same statement on both? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@rmjuarez12 

 

Worth a shot, if not contact customer services and ask what else you can supply?


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