Money stuck in crypto

Kmarie192
Contributor
Contributor
So my account was permanently banned and after 180 days, they took some money off for settling another account. I was able to withdraw the rest. However i have about $6500 in crypto and i have no way of cashing out as i keep getting an error message i have called paypal thrice daily for the last 3 weeks to no avail. I just need help to cash out my money so i can move on. Emails and phone calls are not working
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Kmarie192,

 

Welcome to the community forum and thanks for posting.

 

I am sorry to know that your account has been banned. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please reach out to our customer support team through the available options on our website, or also can reach us on Facebook or Twitter. so that our advisors can help you accordingly.

 

I hope this helps.

Ayesha


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