Mistake from PayPal leading to limitation.PayPal say I live in Pakistan but I am a Germany resident!

[octopusflower]

I have recently received a message from PayPal asking for more information, invoices tracking number id, etc!

I have provided everything but when they got back to me today, I am impressed that my account was limited for 180 days for the reason that I violated the user agreement by being a Pakistani resident! but I don't live in Pakistan, I am a german resident how can Paypal make such a very big mistake and close my account for this reason.

How I can solve this legally? How can I get back to my account and remove this limitation?

[kernowlass]

@octopusflower 

Are you living in Germany or Pakistan?

Were you using a VPN?

[octopusflower]

I do live in Germany yes and I do use VPN all the time!

I sent PayPal another email about the issue I hope I get it solved!