Marry <removed> fraudulent sales (a question)
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Question First--If I contact my bank while the charge is still pending do I stand a better chance of stopping a fraudulent company from taking my money? That way there's little danger of them shipping (IF they were to do so). It is not a pending charge on Paypal and it never was or I'd have canceled it here.
I ordered an air fryer from Marry <removed> by way of a FB ad yesterday. I am typically pretty careful about these things--look up the company, check to see if they're shipping from the US, etc. This time I was sloppier than usual. I didn't realize just how sloppy until I went back to the ad on FB and notices three or four other customers asking if they were a "real" company. I posted that I had placed an order for the item by way of Paypal and that I would report back when/if I received the item. I noticed that the payment went to a paypal account that listed a person's name with an "inc"after it. That bothered me a bit.
A little while later, I noticed that both my post and that of the customers asking about the legitimacy of the company was real were all removed. And I've been blocked from making further comments. When I checked back throughout the day, any post that questioned the company's origins vanished not long after it was posted. The only posts they've allowed to stay on the page are those of people who are talking about how they bought the product elsewhere for a whole lot more money and that the product was wonderful, etc.
One of my tech savvy adult sons asked to see the link to the company's website. He did a bit of sleuthing and determined that it's a part of a network of websites that were put together by someone who doesn't speak English very well (I TAUGHT HIM how to do this and he caught it and I didn't...). And he also did a little more poking around and discovered that they are known for not shipping at least most of the products they claim to have.
I have reported them here and on FB.
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You can only cancel a pending payment if its gone to a non existent email address and has a cancel option as the payment can't ever complete.
If its gone to an email address that does exist but not yet linked to a paypal account then as long as its not claimed by that email address (by them setting up a paypal account) then it will be time out 30 days post payment.
If its pending awaiting authorisation to a company then you ask the company to cancel your order and not to capture the pending payment...then again it will time out 30 days post payment.
If its a pending echeque then once its cleared you can ask the seller to refund it back to you as you can't cancel a pending echeque.
Lastly if it completes then you can open a dispute for non receipt of item OR not as described (for more info read buyer protection).
Advice is voluntary.
Kudos / Solution appreciated.
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