Made account when I was under 18, now when I am 18+ my account is limited permanently, any fix?

IMessedUpLmao
Contributor
Contributor

Sooo long story short, I made this account when I was under 18. After turning 18 I wanted to change my info so it was not against TOS anymore, but when I updated my info and sent my ID, my account was permanently limited. Is there a way to lift my limitations? I know it was against TOS but I just wondered if I could somehow fix this.

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@IMessedUpLmao 

 

The account is finished. You’ll have to open a new account using different email address and “real” info with PayPal’s assistance, so you won’t be banned again, who may also need to reset your bank account/card to be used with new account.


Log out of all accounts.

Visit https://www.paypal.com/rs/smarthelp/contact-us      

Scroll down to click “Call Us” option on the bottom.

Click the “call us as guest” link.

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter


Kudos & Solved are greatly appreciated. 🙂
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