MB versus Media Bandoo foot pads.

BEATRIX1
Contributor
Contributor

I ordered 1 pack of MB versus Media Bandoo footpads, on the 10th of Nov 23. They never arrived. Then I noticed on 5th Dec I was charged £30.95, and on the same day £38.95. Paypal showed a pre-approved payment. I hve never in all my years with PayPal used a monthly delivery of ANY product EVER. I will order 1x pack/batch of an unknown product to try out. And if I want to order another I do order one only. I went back to the MB versus Media website just last night to check whether there was any way I could hve been caught by not ticking a box or the like. Nothing showed up on the website . I think PayPal shld not put thru these orders. They can make contact with their customers and ASK whether we are aware of these orders. I speak fore myself. I be am loyal to PayPal and buy everything thru PayPal. If I do not see a PayPal sign I often do not even buy the item. Or I look for another source where the PayPal sign is available. Sometimes it ccannot be helped and these few instances are few and far between. I would as PayPal whether they can warn people about “2nd pre-approved payments”. In the end it will save PayPal a lot of work and we can reject these fraudulent pre-approved payments. Imagine my shock when I realised they had already taken £69.70 of my money. No email came that I am aware of. No message arrived. This charge came out of the blue. As I hve noted too many people hve already lost money with this company. PAYPAL PLEASE HELP YOUR CUSTOMERS WITH THIS PROBLEM. MAYBE PAYPAL CAN FIND A CLEVER WAY TO REQUEST FROM THEIR CUSTOMERS WHETHER THEY HVE GIVEN PERMISSION FOR PRE PAID PAYMENTS TO THESE COMPANIES. I do not think that these customers who are all complaining about the same company can all be so forgetful and allow these amounts just to be taken from their accounts.

Login to Me Too
3 REPLIES 3

Sandra4519
Contributor
Contributor

This has just happened to me, Bandoo have charged me for a lot more than I ordered and would not cancel as they said it had already been shipped which was a lie as it was less than an hour after the incident !

paypay are not supporting me like I thought, very angry.

Has anyone managed to get a proper address for MBVersus Media ? 
PayPal should not be dealing with this fraudulent company but seeing as they are they should be supporting the people that have used PayPal to get their money back.

Login to Me Too

Tommaclean4469
New Community Member

This also happened to me to the tune of £83 so why isn’t PayPal doing anything they found in their favour even though I only looked at the article ping ping and I’m down 83  quid, what can be done I tried to appeal, change reason to wrong amount still PayPal not interested 

 

Login to Me Too

Sandra4519
Contributor
Contributor

Paypay have let us down badly. This company are taking money without authorisation and PayPal should be protecting us 😡

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.