Limiting my account

koval321
Contributor
Contributor
I received a transfer from relatives to an unverified account and the PayPal system restricted it. Now these funds are blocked: neither the relative can cancel the transfer, nor can I withdraw or return it. There is no contact with PayPal, it is simply impossible to contact them, they transfer it to articles and that's it. What should I do, friends?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@koval321 

 

The funds would have been sent using the friends/family option as that is the only way funds can be sent to your country.

So which currency were they sent in?

Does it say on hold / pending or something else on your paypal account OR nothing at all showing? 

What does it say on the senders paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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koval321
Contributor
Contributor
They are writing to me : "We're permanently limiting your account. You can no longer use PayPal as we've decided to permanently limit your account after a review."
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koval321
Contributor
Contributor
We're using family options. Currency: euro They said to senders that I can resend money to sender, but I can't
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