Hello @smsmb,
Welcome to our community forum and thank you for your post!
I am happy to help you with your inquiry about limitations in your account. Account Limitations prevent you from completing certain actions with your account, such as withdrawing, sending, or receiving money. Usually, we ask you to complete some steps to remove your account limitation. Please go the resolution center and follow the steps to resolve the limitations placed in your account. We review the information and update you via email by 3-5 business days.
I hope this information helps!
Bindu
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