Limitation on Account

Raffikie
Contributor
Contributor
I made a claim for 3 orders that I made from a Chinese website. Paypal said the items were delivered based on the tracking received from the seller and placed a ban on my account saying I continually breach their tersms of agreement just for one claim. How do I appeal this because I did not receive the items.
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PayPal_Intars
Moderator
Moderator

Hi @Raffikie,

Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars

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