Kingbo online

[Penny47]

@ links to members, content

[Kolibri1964]

I ordered 3 treadmills on 02.25.21, a clinical thermometer came. Opened a case, but Kingbo only had to send the transmission slip and I won't get my money back.

[Stillhappy2bme]

get it from your bank.

[Sheewolff]

You may be sent an item completely different than what you ordered. And the PayPal will insist you return it to get a refund. It's an international return so VERY pricey and complicated. I'm furious that is is obviously a scam and PayPal is not very helpful. I use PayPal so I have protection. Not in this case.

[CEconomides]

I ordered on Jan 14th, still nothing! I sent an email and so far my email has been ignored.

[Stillhappy2bme]

dispute with your bank now!

[WMR66]

Same problem by me. My order does not arrive an they do not refound my money i payd.

[WMR66]

Same Problem by me. I payd and got no goods.

[kernowlass]

@WMR66 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.

Activate the below link in case you have to return the item at Paypals request (or the correct one for your country as this is the U.S link).
https://www.paypal.com/us/webapps/mpp/returns

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.

[WMR66]

They did it good. There where always other Problems, so they sayd i have to wait, and then it last longer then 180 days, and so paypal say they can not do anything. Now kingbo does not answer any mail.

regards

Werner

[lillianni]

I ordered a dog ramp, received a battery operated toothbrush! Opened a dispute and its STILL under review.