Ive been in a sim swap scam/fraud and my identity stolen, how can i recover my account?
johnlouisnewman
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Posted on
Mar-18-2022
01:32 AM
Hi, i have been subjected to a sim swap scam. The scammers have used the number for 2FA to change the passwords and delete the recovery email. I dont have access to my paypal account or my email linked to it. As well as my bank being frozen etc i still don't have the number back yet either. Any help would be appreciated.
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Fraud & Phishing
1 REPLY 1
PayPal_Jae
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Mar-21-2022
01:26 PM
Hi @johnlouisnewman!
I'm sorry to hear you're unable to log into your PayPal account due to unauthorized activity. It will be best to call our Customer Support for our team to look into this further for you. Please click Call Us and "call us as guest" to receive the proper number to dial for your region and view the hours of operations. I hope this gets resolved for you soon!
- Jae
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