Issue with accepting a resolution offer
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I filed a dispute with a seller and was offered a partial refund which I’ll accept. I keep trying to accept the offer from the resolution center but when I click on accept the offer it processes for a moment and then I get a message that says “something went wrong on our end let’s try that again. No matter how many times or try or different browsers I use I keep getting the same message. I’m running out of time to accept the offer and I don’t want to lose my refund
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Disputes & Chargebacks
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Hi @Geordieswife,
Welcome to the community and thank you for your post.
I am sorry to hear you are experiencing issues accepting your partial refund offer. I would suggest you contact our customer support before the timeframe expires. To do this, simply click on 'Contact' at the bottom of any PayPal page.
I hope you get this sorted!
- Rachel
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