Is this a scam?
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Fraud & Phishing

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Hello @Kieraw95,
Welcome to the PayPal Community!
I'm sorry to hear about the concerning email you received. Please do not click on any links within the email, and log into your PayPal account by going to PayPal.com. You likely received a hold if the transaction shows within your PayPal account. You can learn why holds are placed and how to lift them in our Help Center. If you're new to PayPal, please also visit this article, which is specifically for new sellers. However, if you do not see the payment in your account, you have most likely received a phishing email. Please visit this Help Center article to learn more about phishing emails; I also suggest visiting this one to learn more about common scams we're currently seeing.
I hope this information helps you determine what happened; please stay safe!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!

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