Is there any help from PayPal if you checked out as a guest from Etsy?

Hotrod66ify
New Community Member
Apparently when I made a purchase from Etsy I checked out as a guest instead of logging in. My item never arrived and I'd like to file a complaint but the order is not showing up in my PayPal account and they say it's because I must have checked out as a guest. Does this mean I'm just out that money because the seller has been of no help whatsoever either.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Hotrod66ify 


You ''may'' not have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you OR opening a dispute if you are covered by buyer protection.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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