Is 163.com address a scam? I too have been SCAMMED by 163.com

Jscheldt
Contributor
Contributor

PayPal does not have consumers' backs when it comes to scammers. I ordered something and the seller said that it was delivered and it never was. Clearly a scam according to reports from others who were scammed by this same retailer (which I sent to PayPal in my dispute PP-D-66700958). 

 

I will NEVER make PayPal my preferred form of payment. If they allow just anyone to sell fake items online and use Paypal to accept payments then not really investigate with UPS about whether or not the shipment actually completed then I can't do business with them anymore.

 

I will not be sending this complaint to the BBB and Texas Department of Banking because while my loss was less than $100, it looks like Paypal is facilitating this fraud against lots of people and I think it should stop.

 

Screenshot 2023-01-31 102315.png

Login to Me Too
14 REPLIES 14

Slpipkin
New Community Member
How do you dispute the order I did the same and received no email and it wouldn't take me back to the sight PayPal should check into this. What can I do??
Login to Me Too

PayPal_JonK
Moderator
Moderator

Hello @Slpipkin and @Jscheldt

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues with a recent transaction. I can understand how concerning it can be when they don't go quite as you had expected. If you need to open a dispute on a transaction, you can find step-by-step instructions here: How do I open a dispute with a seller?
 

If you run into any speed-bumps along the way, please don't hesitate to reach out to our Customer Support teams for assistance. 

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

beebopbal
Contributor
Contributor

Yes this is a scam, and they took $430 US out of my account with out my consent.  I called PayPal, and got the nice empathizing "I'm sorry to hear that" speech, but not thing was done.

I am disputing the second time as I got scammed, and nothing is being done.

 

 

Login to Me Too

di_1
Contributor
Contributor

u r not alone, i fell victim to 2 pair of ugg boots and i disputed with paypal and they had a real tracking number so they denied me, i did not take for my answer so i got my dispute reopened and went to post office and they told me my package, per se was only 4 ounces...this is crazy, i hope i get my refund of 91.00...i will keep updating

 

Login to Me Too

knightsga
Contributor
Contributor

Yes it is!!  If you have given them money, kiss it goodbye.   I lost $173.00 when ordering an item.  I was sent a trinket and when they gave THEIR tracking number to PayPal, my refund case was closed and denied.  I do not know why PayPal continues to allow them to "sell" on the site.

Login to Me Too

di_1
Contributor
Contributor
Well I'm not giving up..I found a bunch of stuff on Google about 163.com that I sent
Login to Me Too

Antunying96
Member
Member

Hello everyone! So I’m buying this golden retriever puppy from a seller I found in Marketplace and we had a really good conversation. Fast forward to the night before I’m supposed to drive and take the puppy home and the seller tells me to send money to an email address ending with 163.com. Is this a scam guys?

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Antunying96 

 

Try a google search on the email address and read up on buyer protection so you can risk assess your transaction.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Jscheldt
Contributor
Contributor
Yes absolutely a scam
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.